Delete photos or videos, or delete guest data

If a guest accidentally takes embarrassing photos or later asks you to delete a photo, you can delete the photos/videos of a session from the event's gallery.

If you're the owner of the event

First, make sure you are logged into Shared.Gallery: you should see "Sign out" at the top-right of your gallery page. If you don't see that, follow this help article to get signed in.

If you have the super passcode for the event

The super passcode, if set, allows deletion of photos/videos of a session. Open the gallery and when prompted on first load, enter the super passcode.

Use the delete links

Once you're logged in or using the super passcode while viewing the gallery, you'll see a trash icon on top of each photo session:

When you touch one you'll be prompted to confirm:

Please note all deletions are immediately permanent, so don't delete unless you're sure.

What's a guest session?

When guests take photos/videos on the iPad and these get uploaded to Shared.Gallery, a session is created on Shared.Gallery. If the guests choose to enter their contact information in the iPad app, this information is added to the session. You can see the sessions when you're looking at the event on Booth.Events:

You can use the "..." on the right side of the session to view the photos, share a link to the photos, or delete the photos of the session.

Delete the photos by deleting the session on Booth.Events

• Click the "..." on the right side of the session, and then click "Delete photos". This permanently deletes the guest data (ie. email address or phone number) and all of the photos of the session. If you need to, make a copy of the guest data or photos before you delete the session.